SERVICE MANAGER

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

Are you 100% fluent in English and Spanish? Would you like an opportunity for advancement in a stable career working for a company recognized to be the best in its industry? Are you awesome with people? Then we want to hear from you.

Award-winning Dallas Maids is actively seeking a bilingual, talented Customer Service Representative with positive energy and the ability to get things done. We have a growing number of clients in the Dallas area who demand top-notch service each and every time. We are committed to providing the best service for our clients. To maintain our high standards of service and performance we 1) take care of our people, providing opportunity for advancement and 2) have a very selective hiring process. If you feel up to the challenge submit your resume today!

You’ll provide award-winning customer service over the phone, selling our services to potential clients, scheduling new service appointments, answering any questions customers have, taking care of customers’ needs, and ensuring our cleaning staff have all the information and tools to provide the best service.

REQUIRED:

  • Bilingual – fluent in English and Spanish
  • Awesome People Skills
  • Ability to take care of business – no procrasination
  • Ability to maintain a positive, cheerful disposition at all times with customers

RESPONSIBILITIES:

Primary responsibility is servicing 1) customers and 2) the employees by:

  • Providing OUTSTANDING customer service
  • Persistently pursue leads via email and phone selling our award-winning professional house cleaning service to potential clients
  • Providing estimates for customers
  • Scheduling, completing, and closing customer jobs
  • Communicating with Dallas Maids’ clientele, ensuring all their needs are met quickly!
  • Trouble shooting issues occurring with our teams in field other tasks as needed

WHAT WE OFFER YOU:

  • Opportunity for advancement.
  • Paid vacation
  • Company sponsored family outings and events
  • Professional masseuse services for employees.
  • Clean, modern office – no cubicles

MORE ABOUT US