Empathy Isn’t “Soft”: It’s a Management Skill We Expect of Ourselves
As the founder of Dallas Maids, I’ve learned something the hard way: most problems inside a growing company don’t start with laziness, bad intentions, or poor work ethic. They start with misunderstanding. As managers, it’s easy to assume that if something didn’t go right, someone didn’t care enough or didn’t try hard enough. In reality, […]
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